Frequently Asked Questions

How do I receive my order?

All orders are pickup only at the Hẻm, located in the back of Advance Beauty College (10121 Westminster Ave, Garden Grove, CA 92843). Pickups are available during our community pop-up events:

  • Friday, September 26, 2025 | 5:30 PM – 7:30 PM

  • Sunday, October 5, 2025 | 5:00 PM – 9:00 PM
    See our Events page for full details.

Can I have my order shipped or delivered?

Not at the moment. Our goal is to pair each product with a Vietnamese cultural experience, not just a transaction. By hosting in-person pickups at our Mid-Autumn pop-up events, we invite you to bring the whole family — grandparents, parents, and children — to celebrate Tết Trung Thu together as a community. It’s a chance to enjoy storytelling, lantern-making, lion dances, and create new memories alongside the traditions we’re honoring.

What makes your gift sets special?

Each set is more than just mooncakes — it’s a piece of Vietnamese tradition reimagined. From nostalgic vintage television dioramas to festive Mid-Autumn scenes, our designs blend art, light, and music to bring cultural stories to life.

Can the boxes be reused?

Yes. Many of our gift sets are designed to be decorative keepsakes. After the festival, you can repurpose them as charming storage boxes or display pieces in your home.

How do I stay updated on future events or launches?

Follow us on social media and check our Events page regularly. We host pop-ups, cultural workshops, and storytelling nights in the Little Saigon community.